IASIS Healthcare


 



IASIS Investing $30 Million in New Technology

Walk into any IASIS hospital and you’ll find cutting edge technology – machines that can peer inside the body, robotic arms that perform the most delicate surgical procedures, smart instruments that can pinpoint a tumor and blast it with a targeted dose of radiation.

And now, every IASIS hospital is about to get wired with a new set of high-tech tools—information systems that will move patient charts from paper to computer; give doctors access to a patient’s most up-to-date medical information anywhere they are and anytime they want it; and provide a safer way to deliver medications using barcode technology that matches patients with their medicines.

“This is going to revolutionize the way doctors and nurses work in IASIS hospitals, giving them better, faster, easier access to the information they need to do their jobs. It will make them more efficient, more accurate, and more available to spend time with their patients,” says Cathy Story, the company’s chief nursing officer.


North Vista’s Donna Devera, unit secretary (left), and Yessinnia Vera, RN, are looking forward to the new timesaving technology.

North Vista Hospital to be First Online
North Vista Hospital in Las Vegas, the newest member of the IASIS family of hospitals, will be the first to implement the new clinical technology, with all IASIS hospitals scheduled to be online with the new systems in the next few years. IASIS will invest $30 million to purchase and install the clinical systems.

A physician portal will give doctors access to a patient’s medical information from any computer. That means a doctor can go onto the Internet and use a highly secured Web site to connect to the hospital’s system. He can then review his patient’s latest vital signs, lab results, X-rays, and other important information. The doctor can also enter orders electronically, keeping the doctor connected to the patient, even when he or she isn’t at the hospital.

An electronic documentation system will speed patient charting by moving it to rolling computer stations that can be placed right at a patient’s bedside or at the nursing station. Rather than writing detailed information with pen and paper, doctors and nurses will be able to input medical notes, prescriptions, and diagnoses right into the electronic chart. Test results can be entered into the same chart from the lab or radiology department. The result is a more complete patient record, with up-to-the-minute information. Doctors and nurses can access the records instantly, and find the information they need to make critical decisions about how to care for a patient without having to dig through piles of paper.

“This is going to be a huge timesaver. Right now, nurses spend an unbelievable amount of time doing the paperwork. With the new system, we’ll be able to chart more information, and do it faster, so we can spend more time taking care of our patients,” says Lisa Nicoud, RN, director of critical care at North Vista.

The electronic documentation system will also be a huge help in an emergency. With the click of a computer button, a nurse will be able to pull up previous hospital records, saving the precious minutes it would take to call medical records and wait for a patient’s chart to be pulled from the files and delivered to the ER.

Safer Medicine

When nurses give medicine using the new electronic medication administration system, they will scan a barcode on the patient’s ID bracelet and match it to a barcode on the medication packet. A computer will check to be sure the nurse is giving the right drug, in the right dose, at the right time, to the right patient. The computer will issue a warning if the barcodes don’t match.

The computer also issues a warning if a doctor prescribes a medication the patient may be allergic to or drugs that might cause a dangerous interaction when used together.

“Patient safety and high-quality care are always our priorities,” says Story. “With the implementation of this new technology, IASIS hospitals will improve the way we care for our patients and the work environment for our healthcare professionals.”

Leading the Way
Hospitals across the country are under pressure to reduce medication errors, improve efficiency, and do a better job of handling patient records. But so far, surveys show less than 20 percent of the nation’s hospitals are equipped with the kind of technology IASIS is putting in place.

“IASIS hospitals are not alone in facing these complex challenges, and we’re proud to step up and be a leader in advancing the clinical process with hi-tech solutions,” says Sandra McRee, president and chief operating officer of IASIS. “With this investment, we will give our staff and our physicians the tools they need to enhance the quality of care they deliver to our patients.”

Benefits of Advanced Clinical Technology

Provides faster access to patient information
Increases time available for direct patient care
Connects the physician to the hospital 24/7
Enhances patient safety practices
Reduces costs

  New Investors
to Acquire IASIS
   
  IASIS has announced that a group of investors, led by Texas Pacific Group (TPG), is making a substantial investment to acquire the company. The transaction is valued at $1.4 billion and will make TPG the majority stockholder in IASIS.

“This is great, exciting news for our company and for our hospitals,” said David White, IASIS Chairman and CEO. “It means we will have more access to capital so we can continue investing in the hospitals we own now and look at adding new facilities as part of our long-term plan to grow the company.”

There will be no changes to the corporate leadership team or to local hospital management, staff, or operations as a result of this transaction, which is scheduled to be complete in June.

Texas Pacific Group is a private investment firm that has invested in companies such as Petco, J.Crew, Burger King, Del Monte, Ducati and America West Airlines.
“IASIS is an exceptionally well-run hospital company that has experienced consistent, strong growth while delivering high quality patient care,” said Jonathan Coslet, partner, TPG. “The company's facilities are well positioned in some of the nation’s most attractive urban and suburban markets.”


Sandra McRee
Named IASIS President

Sandra McRee has been promoted to President and Chief Operating Officer of IASIS.

“Sandra has done a tremendous job of developing our operating strategies and generating solid results while keeping our hospitals constantly focused on delivering high-quality patient care,” said David White. “I know she can help lead IASIS to even greater success and growth in the coming years.”

McRee joined IASIS in May 2001 and has more than 25 years of healthcare management experience.

“I truly enjoy my work, and I’m very appreciative of this opportunity. We have an incredible group of physicians and employees and wonderful hospitals. I believe IASIS is uniquely positioned to move to the next level, and I’m excited to be a part of making that happen,” said McRee.

Thanks a Lot!

Do you have one? Buried in the back of a drawer, or file, or box somewhere have you saved a note from someone you’ve worked with who wrote to thank you for a job well done?
 

A recent survey showed that while many people will read and then throw away thank-you notes for gifts, the majority of people save thank-you notes from their employers and co-workers. That says a lot about the power of simply saying thanks. Gratitude for a job well done can improve a person’s pride in their work and self-esteem, as well as strengthen the relationship between the note writer and the recipient.

Experts on the art of thank you notes offer this advice for expressing your appreciation:

Be prompt. Thank-you notes should be sent soon after an act of kindness or a specific event for which you are grateful.

Be sincere. When thanking people for things you truly appreciate, your notes will come across as genuine and thoughtful.

Be brief. Just a few short lines expressing your appreciation and why you are thankful is enough to make someone’s day.

Send handwritten notes by mail. While an e-mail thanks is generally considered appropriate, a handwritten note, received at home when it is not expected, can make a great impact.

Imagine this: What if all 9,000 IASIS employees sent a thank-you note to a co-worker today?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

LESSONS I'VE LEARNED

The Vision of Transparency

I’ve seen so many changes in the 40+ years I have been working in and around hospitals. Were I to construct a list it would certainly exceed the space allotted for this article. Many of the changes have been related to technology, which has in turn been the result of an ever-expanding base of knowledge.

Some of the most profound changes have come as the result of legislation such as Medicare and DRGs. However in my opinion, the most significant change that we must face and embrace is yet to be completely realized and will necessitate a complete cultural change. As we respond to the ever increasing demands for reporting more quality data to outside agencies, we find that issues that heretofore were for internal eyes only are now matters of public scrutiny.

During the next few years we will become much more transparent in virtually all aspects of our operations. We will face many challenges as we and our physicians learn to work openly in this new paradigm. Personally I welcome and look forward to this change because our hospitals have always met and exceeded expectations. More visibility will make us better and our patients will ultimately receive better care. During the coming months I plan to continue exploring how we are adapting our internal processes to meet the expanding external reporting requirements.

Pioneer Valley
Opens Expanded ER

Pioneer Valley Hospital in West Valley City has one of the busiest emergency rooms in the state of Utah and has a newly expanded ER in which to care for all of those patients. Part of a $12 million renovation project, the new ER has 25 private treatment rooms, two trauma rooms, two cardiac examination rooms, and eight fast track rooms. The hospital is also renovating an additional 33,400 square feet, updating patient floors, adding a cath lab, MRI and endoscopy suites.

Southwest ER Brings Comfort
Southwest General Hospital in San Antonio recently opened the doors on its expanded ER waiting area. A children’s play area, refreshment room and new registration bays are part of the spacious addition, which now seats more patients more comfortably. The hospital is finishing up the second phase of the project, which will add six more patient beds for a total of 27.

Training for the Future
Thanks to a grant from the Texas Workforce Commission, 328 Southwest General employees are taking courses in radiology technology, LVN and RN training, pharmacy technology and other fields where there are currently shortages of qualified workers. The grant of $500,000 was made to the Alamo Community College District and a consortium of hospitals in the San Antonio area. The training will give employees the skills they need to advance their careers.

Arizona Governor
Visits Mesa General

Arizona Governor Janet Napolitano (second from left in photo) recently visited Mesa General Hospital and stopped to have her photo taken with excited staff members. “We took the opportunity to share with the Governor information about our great employees, excellent medical staff and wide range of services,” says Mark Gregson, CEO of Mesa General. “We are pleased the Governor had the opportunity to become more acquainted with the services and staff at Mesa General.”

Park Place and Mid-Jeff
See Red

To emphasize the importance of recognizing the dangers of heart disease in women, Park Place Medical Center and Mid Jefferson Hospital hosted a Red Dress Tea in April, which was attended by over 200 women dressed to the nines. The tea featured education on heart disease, heart healthy screenings, followed by an elegant tea and fashion show by local boutiques.

 

 

 

 


The three IASIS hospitals in Florida are adding services and expanding their facilities to meet the needs of the growing Tampa Bay area.

Palms of Pasadena Hospital has just announced a major expansion and renovation project that will completely change the way the hospital looks and significantly expand its ability to care for patients. When completed, the $23.5 million project will add a brand new emergency room to the hospital as well as two new patient floors with 90 beds. The new ER will be twice the size of the current emergency department, with a total of 20 beds.

“The decision to expand is in direct response to community need,” says Todd Mann, hospital CEO. “We have to create more space to care for the people who are turning to Palms of Pasadena for emergency medical services.” The new ER is scheduled for completion next summer.

Memorial Hospital of Tampa has opened a new Wound Care Center for patients with hard-to-heal wounds. The 4,000-square-foot center provides hyperbaric oxygen treatments, which combine increased pressure with pure oxygen to speed healing. While the non-pressurized air we breathe contains about 21 percent oxygen, hyperbaric chambers expose patients’ skin and lungs to 100 percent oxygen. “It’s remarkable the healing that hyperbarics can bring,” says Dr. David Halpern, medical director of Memorial’s Wound Center.

Town & Country Hospital in Tampa recently celebrated the opening of its cardiac catheterization lab as part of its Florida Heart & Vascular Imaging Center. The 3,800-square-foot center allows cardiologists and interventional radiologists to perform diagnostic heart catheterizations and peripheral vascular procedures in addition to angioplasties. “This center is equipped with the latest filmless NovaRad system which greatly enhances our diagnostic and treatment capabilities,” says Jim Seward, CEO at Town & Country.

Fighting Diabetes

IASIS hospitals launch an all-out assault


Dick Clark has it. B.B. King does. And you might be surprised to learn that Halle Berry also has diabetes. In fact, this disease is so common, it’s likely someone you know is living with diabetes, or worse, has it but doesn’t know it yet. Diabetes goes undiagnosed in nearly a third of the more than 18 million Americans who have the disease.
Medical advances have made it possible for people with diabetes to manage their disease with proper medical care, but if left untreated, diabetes can be devastating. It’s the fifth leading cause of death in the U.S and it can lead to heart disease, stroke, high blood pressure, kidney disease, blindness and amputations.

Raising Awareness
In Utah, where over 5 percent of the population is affected by diabetes, the four IASIS hospitals have joined in an all-out assault on this disease by opening Diabetes Care Centers at each hospital and launching a public awareness campaign to help people recognize the risk factors and symptoms.

Diabetes Symptoms
Some diabetes symptoms include:
Frequent urination
Excessive thirst
Extreme hunger
Unusual weight loss
Increased fatigue
Irritability
Blurry vision

Source: American Diabetes Association

Television ads and information mailed to area homes encourage people who are concerned about diabetes to call for a free copy of The Diabetes Handbook, a 12-page booklet that describes the disease and offers resources for people who believe they may have it.

Diabetes goes undiagnosed in nearly a third of the Americans who have it.

Amazing Response
“In the first three weeks, we had over 1,000 inquiries into the program and requests for more than 600 handbooks,” says Craig Wagoner, diabetes product line director for the Utah market. “What it tells us is that people want and need information about their health and how to protect it. We provide information first, and then, if someone needs medical care, we can provide resources to help people treat and manage their disease. This is a great public service.”

Intensive Care
The Diabetes Care Centers work to improve the care delivered to people with diabetes. Each hospital has a diabetes educator on staff as well as dietitians who work with physicians and patients to improve the overall quality of life for people dealing with diabetes.

“We know that when it comes to managing diabetes, more care and more resources results in better health overall,” Wagoner says.

Following the success of the Diabetes Care Centers in Utah, other IASIS hospitals are now considering similar programs to help fight diabetes in their own communities.

Find Out More
If you think you may be at risk for diabetes, you should discuss your concerns with your doctor. For more information about the Diabetes Care Centers, you can visit the center’s Web site at www.diabetesutah.com.

5 Keys to Managing Diabetes

The five most important factors in diabetes management:
1 Control blood sugar
2 Control cholesterol
3 Control blood pressure
4 Check eyes regularly
5 Check feet regularly

Source: American Diabetes Association

 

The quads with Dr. Sanjay Patel, left, Dr. Jorge Blanco, Dr. Sandra Bello, and proud mom Juli Poe.
Physicians:
Dr. Ghassan Fanous
Dr. Charles Lively
Dr. Sanjay Patel
Dr. Jorge Blanco
Dr. Sandra Bello
Staff:
Michaela Moore, RN
Jackie Williams, RN
Suzanne Gurr, RN
Trudy Coker, RN
Hope Padilla, LVN
Michelle Galindo, RN
Christina LeDoux, RN
Maria Rivera, RNC
Leigh Ann Cates, RN, RTT
Donna Lindsey, CST
Melody Massey, RRT
Gina Laffler, RRT
Tricia Owsley, RRT
Melissa Richardson, RRT
Scott Madewell, CRNA
Derick Hernandez, CRNA

Ordinarily, there would be about seven people in the delivery room for a C-section.

For Juli and Keith Poe, that number tripled to 21 as staff and family members crowded into an Odessa Regional Medical Center delivery room on January 9.


Of course, the Poes are getting used to doing things in multiples because that day they welcomed a set of quadruplets into their lives. They credit the physicians and staff at Odessa Regional—along with a heaping dose of prayers and faith—for the uncomplicated, very special delivery.

“It helped that Juli really took care of herself throughout the pregnancy,” says Dr. Ghassan Fanous, Juli’s OB/GYN, who delivered the quads. “Everything went smoothly because the hospital staff had planned so well.”

Juli was admitted to the hospital in early December at 22 weeks of gestation. The Quad Squad worked around the clock to keep Juli from delivering her babies too soon.

The Poes quickly bonded with the hospital’s staff as they celebrated Christmas, New Year’s and Juli’s 33rd birthday at Odessa Regional. Then, on the morning of January 19, four beautiful babies entered the world—three sons and a daughter.

“It was tense and exciting, but it went like clockwork,” says Suzanne Gurr, RN on the Quad Squad. “We all worked together as a team and we are very grateful it went so well.”

At birth, the babies were tiny, weighing just over 2 pounds each. The staff at Odessa Regional continued to care for the Poe quadruplets for several weeks. By mid-March, the babies had grown enough to go home, healthy and strong.

Going UP!

What a difference a few weeks can make! In just a little over a month’s time, the steel went up at The Medical Center of Southeast Texas, the first new hospital IASIS is building from the ground up. The five-story, 210-bed facility is scheduled to open next summer, when staff and services from Park Place Medical Center and Mid-Jefferson Hospital will be merged into the new facility.



You Told Us…
Your Favorite Recipe

Wayne Marshall
Monitor Tech,
Memorial Hospital, Tampa, Fla.
Tequila-Marinated Beef Brisket

This is always a big hit. You can use any size of unseasoned beef brisket, from 2 to 8 pounds, depending on the group you’re serving. Allow for 20 percent shrinkage during cooking.

Texas-Style Tequila-Marinated
Beef Brisket
1 cup tequila—the cheap
stuff tastes better
1 cup Worcestershire sauce
1 cup balsamic vinegar
6 oz. deli-style mustard
1 tsp. Everglades Seasoning
Chili powder to taste
Chopped garlic to taste (I use 2 tbsp.)
2 tsp. mesquite-flavored Liquid Smoke
Beef brisket

Trim and wash brisket; pierce numerous times on both sides with fork to allow marinade to penetrate. Marinate meat 4-14 hours, the longer the better.

Sear both sides of the brisket over high heat on a grill, then bring down the temperature for the rest of the cooking time. I usually figure at least 1 hour for each 2 pounds of brisket. Indirect heat will provide a more juicy result.

Allow brisket to cool for at least 10 minutes before slicing.

Get Cookin’!

Judith Ordonez
Surgery RN,
St. Luke’s Hospital, Tempe, Ariz.
Apple Cake

I bring this to work often and it’s gone in 10 minutes!

Click Here for the recipe.

Darlene Lutz
Data Entry,
North Vista Hospital,
North Las Vegas, Nev.
Punch Bowl Cake

This is very good and it feeds a lot of people.

Theresa Lee Nunn
Biller, Davis Hospital
and Medical Center, Layton, Utah
Hamburg Bar-B-Que

It’s great for summer outings.

Click Here for the recipe.

Veronica Pena
Payroll Coordinator,
Southwest General Hospital,
San Antonio, Texas
King Ranch Chicken

Click Here for the recipe.

Rx for Savings

If you’ve been to the pharmacy lately, you know this—the cost of prescription drugs keeps going up. While the IASIS medical plan shelters us from paying the full price of these medications, wise buying decisions can help you save even more. Here are some things you can do to maximize your benefits and minimize your costs.

Buy generic—When you need a prescription drug, ask your doctor if a generic version is available. Generics provide the same therapeutic benefits as their brand-name counterparts, but cost less. Today, almost half of all prescriptions are filled with generic drugs. If a generic is not available, a preferred brand name-drug will cost less than a non-preferred brand.

Use home delivery—Using home delivery to fill prescriptions can bring substantial savings—in time and money. For example, if you take a generic maintenance medication, you could pay a total of $30 for three 30-day supplies—and you would have to make three trips to your local pharmacy. Through home delivery, you can purchase up to a 90-day supply of the same drug for just $15. That’s a savings of half, and you never even have to leave home! The savings are so significant that the IASIS medical plan requires home delivery on maintenance medications. You are allowed three visits to a retail pharmacy to fill maintenance medications before you must start using the home delivery service.

For more information about prescription drug benefits, check out the “For Employees” section of the IASIS Web site at www.iasishealthcare.com or contact your HR department.